Privacy Policy

Privacy Policy

At Sakura Institute, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products or services, submit certification assessments, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Sakura Institute is a provider of professional nail certification assessments, educational resources, digital products, and professional tools for the nail industry.

For any privacy-related enquiries, please contact:

Sakura Institute

Email: info@sakuranailcraft.co.uk
Website: https://sakuranailcraft.co.uk

Information We Collect

We may collect and process the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Payment information

  • Account information

Certification Assessment Information

Where applicable, we may collect:

  • Assessment submissions

  • Photographs of work

  • Video submissions

  • Portfolio evidence

  • Supporting documents

  • Assessment feedback records

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Referral source information

  • Cookie data

How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver products and services

  • Manage certification assessments

  • Verify certification records

  • Provide customer support

  • Send order confirmations

  • Respond to enquiries

  • Improve our website and services

  • Comply with legal obligations

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you:

  • Educational content

  • Product updates

  • Industry news

  • Promotional offers

  • Certification announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Certification Records

To maintain the integrity of our certification programme, Sakura Institute may retain records relating to:

  • Assessment submissions

  • Certification outcomes

  • Verification records

  • Feedback provided by assessors

These records may be used to verify the authenticity of certifications issued by Sakura Institute.

Payment Information

Payments are processed securely through trusted third-party payment providers.

Sakura Institute does not store full payment card information on our servers.

Payment providers may include:

  • Shopify Payments

  • Stripe

  • PayPal

  • Other approved payment processors

Please refer to the privacy policies of these providers for further information.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

  • Payment processors

  • Website hosting providers

  • Email marketing providers

  • Customer support platforms

  • Certification administration services

  • Delivery and courier services

Information will only be shared where necessary and in accordance with applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil contractual obligations

  • Maintain certification records

  • Comply with legal requirements

  • Resolve disputes

Certification records may be retained for longer periods to support verification services and protect the integrity of issued qualifications.

Your Rights

Under UK GDPR and applicable data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to certain processing activities

  • Request transfer of your data where applicable

To exercise these rights, please contact us using the details provided above.

Cookies

Our website uses cookies and similar technologies to improve user experience and website functionality.

Cookies may be used for:

  • Website performance

  • Analytics

  • Shopping cart functionality

  • User preferences

  • Marketing and advertising

For more information, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our website following changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact:

Sakura Institute

Email: info@sakuranailcraft.co.uk
Website: https://sakuranailcraft.co.uk