Shipping Policy

Sakura Institute Shipping Policy

Thank you for shopping with Sakura Institute.

We aim to dispatch all physical orders quickly and securely while maintaining the highest level of service.


UK Shipping

Orders within the United Kingdom are typically processed and dispatched within 1–3 working days.

Once dispatched, delivery times may vary depending on the courier service and seasonal demand.

Estimated UK Delivery Times

  • Standard UK Delivery: 1–3 working days

  • Peak periods or bank holidays may result in slight delays

Tracking information will be provided where applicable.


EU & International Shipping

We proudly ship to selected EU and international destinations.

International delivery times may take longer depending on:

  • Customs processing

  • Local courier services

  • Import procedures

  • Seasonal demand

  • Country-specific regulations

Estimated EU Delivery Times

  • Europe: approximately 5–14 working days

Please note that these are estimated delivery windows and are not guaranteed.

Customers are responsible for any applicable customs fees, import duties, or local taxes required by their country.


Processing Times

Orders are processed during standard business days:
Monday – Friday (excluding UK public holidays)

Orders placed during weekends or holidays will be processed on the next working day.


Digital Products & Certifications

Digital products, online resources, and certification-related services are delivered electronically and are not subject to shipping.

Access details, downloads, or certification instructions will be provided via email after purchase.


Incorrect Shipping Information

Please ensure all shipping information is entered correctly at checkout.

Sakura Institute is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.


Lost or Delayed Parcels

If your parcel appears delayed or missing, please contact us and we will do our best to assist with tracking and resolution.

While we work closely with our delivery partners, Sakura Institute cannot guarantee courier delivery times once an order has been dispatched.


Contact

For shipping enquiries, please contact:

Sakura Institute
Email: info@sakuranailcraft.co.uk
Website: https://sakuranailcraft.co.uk